Introduction:
This short development course will help you understand what Emotional Intelligence is, and the impact it has to individuals and teams’ performances. Managing our Emotions as well as understanding how to adapt our Behaviors and Attitudes that will increase effectiveness, efficiency, and productivity of the team. It will also increase your self-confidence and sense of achievement and in turn build the confidence of others around you and provide inspiration.
Course Content:
- Explain what Emotional Intelligence is and state the core competencies linked to it.
- Understanding your own style and adaptation required that will have positive effect on others.
- Discuss the elements that contribute to a full awareness of the skills needed to lead your people.
- What is Emotional Intelligence?
- Understanding the 4 Pillars of Emotional Intelligence, and the positive impact it has on your life and career.
- Main competencies of Emotional Intelligence.
- Using Emotional Intelligence to create real change.
This course will include a video of the CEO presenting on flipchart the key learning points of Emotional Intelligence, and key actions to introduce into your work and personal life. The aim is to greatly increase the learning outcomes.
Measurement of Progress
Each team member completing this course will complete a post questionnaire or test to measure level of understanding. Once a 75% and above success is achieved a successful completion certificate will be generated. Post training reviews will be provided either by a Video Conference or a report depending on the requirements set by the customer, which will monitor progress, and reflect on the learning, and positive feedback.