Introduction:
This course is designed to inspire teams to develop new, more productive ways of operating together that foster synergy, exhibit accountability, cohesiveness, purpose, collaboration, individual commitment and higher levels of satisfaction. This will always result in an increase in the accomplishment of the organization’s goals.
This course has been designed for every level of Management, from Team Leaders, Supervisors, and Managers through to Senior Management. This course is even suitable for a Team member who is ambitious and looking to move towards management
Course Objectives that enables you to:
- Describe what the vision and mission is of the organization, and the role and responsibility of the Management at all levels
- Understanding the benefits of being a team player, and how to be a more effective team player.
- Communication skills with others to maximize your effectiveness in the work place
- A greater understanding of your own style, and how to adapt your style, attitude, and behavior to improve performance in a Team.
- Communications and Interpersonal skills that will avoid conflict situations, greatly increase effectiveness, and reduce Cultural differences.
- How to develop your listening skills to enable peak performance
- How effective Team Working achieves improved performance and provides greater results.
- Promote commitment and accountability as a team member
- Understand the dynamics and processes of trust building
- Illustrate the impact and consequences of poorly managed diversity
Course Content:
Understand yourself and others
- MBTI (Myers Briggs 16 Personalities)
- Building Blocks of Effective Communication
- Giving Feedback for Improved Performance
Understanding Teams and Dynamics
- Defining Teams and Teamwork?
- Factors for Success
- Identifying Team Roles
- Effective Communication
- 4 Team Development Stages
Effective Communication
- Emotional Intelligence
- Understanding yours and others’ Styles
- Business Communication Process
- Assertiveness
- Giving and Receiving Feedback
This course will include a video of the CEO presenting on flipchart the key learning points of Building and Managing an Effective Team, and key actions to develop in your role and your career. The aim is to greatly increase the learning outcomes.
Measurement of Progress
Each team member completing this course will complete a post questionnaire or test to measure level of understanding. Once a 75% and above success is achieved a successful completion certificate will be generated. Post training reviews will be provided either by a Video Conference or a report depending on the requirements set by the customer, which will monitor progress, and reflect on the learning, and positive feedback.
